Terms of Service

1. Arrival & Check-In Protocol

Guests are kindly requested to arrive 15 minutes prior to their scheduled ritual time to complete skin diagnostic forms and enjoy herbal tea in our relaxation lounge.

2. Cancellation & Rescheduling Policy

To accommodate all sanctuary guests, cancellations or rescheduling requests must be submitted at least 24 hours prior to your scheduled service. Cancellations within 24 hours incur a 50% fee.

3. Valuables & Personal Belongings

Private lockers are provided in all VIP treatment suites. Lumière Beauty Lounge assumes no liability for lost or un-secured personal items.